Courses

Privacy Policy

Last Updated: January 2025

1. Introduction

Welcome to Happy Medics (“we,” “our,” or “us”), a brand owned by Maerfield Medical Limited. We are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect the following types of information:

2.1 Personal Information You Provide to Us

When you sign up for an account, purchase a course, or contact us, you may provide:

  • Name
  • Email address
  • Billing and payment details (processed securely by third-party payment providers)
  • Account login credentials
  • Any other information you provide voluntarily

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Device type and browser information
  • Pages visited and time spent on our website
  • Cookies and tracking technologies (see Section 6 for details)

2.3 Payment Information

We use third-party payment processors to handle transactions securely. We do not store your payment details.

3. How We Use Your Information

We use your information for the following purposes:

  • To provide and manage our services, including CPD-accredited courses and free educational content.
  • To process transactions and deliver purchased courses or event access.
  • To send important service updates, account notifications, and marketing emails (you can opt out at any time).
  • To improve our website functionality, user experience, and service offerings.
  • To comply with legal and regulatory requirements.

4. Legal Basis for Processing

We process your personal data based on:

  • Contractual necessity – To fulfill purchases and provide requested services.
  • Legitimate interests – To improve our services and communicate with you.
  • Legal obligations – When required by law (e.g., tax records, fraud prevention).
  • Consent – For marketing emails and optional data collection (you can withdraw consent at any time).

5. Data Sharing and Third Parties

We do not sell or share your personal data with third parties for marketing purposes. However, we may share data with:

  • Service providers (e.g., payment processors, email marketing platforms) to facilitate our services.
  • Legal authorities when required by law or to protect our rights and security.

All third-party service providers must comply with data protection regulations.

6. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and improve our services. Cookies may:

  • Remember your login details.
  • Track website analytics and performance.
  • Customize content based on user preferences.

You can disable cookies through your browser settings, but some features may not function properly.

7. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy. We will securely delete or anonymize data once it is no longer required.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, no method of online transmission is 100% secure.

9. Your Rights

Depending on your location, you may have the following rights under data protection laws (e.g., UK GDPR, EU GDPR):

  • Access – Request a copy of your personal data.
  • Correction – Correct inaccurate or incomplete data.
  • Deletion – Request deletion of your data under certain circumstances.
  • Objection – Object to processing based on legitimate interests.
  • Data portability – Request transfer of your data to another service provider.

To exercise your rights, contact us at support@happymedics.org.uk

10. International Data Transfers

If you are located outside the UK, your data may be transferred and processed in the UK or other jurisdictions. We ensure appropriate safeguards are in place to protect your data.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and significant updates will be communicated to you directly.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

📧 support@happymedics.org.uk